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Set up your Virtual Office Today!
Call (404) 965-4141
How do I set up my virtual office?
A) Use this Sign Up Link for online sign up.
B) Use the button at the bottom of this page to print your Sign Up Forms then deliver to TRUE Space via email, fax, mail or in person.
C) Call us to set up a meeting time to complete your Virtual Office Sign Up at our Smyrna, GA location. We will essentially complete the
online registration for you while you provide us with the information. Virtual office activation will still require about 1 hour to process.
Can I use my virtual office address when forming a Corporation or LLC?
Yes. As an added benefit, if you select the added Registered Agent Service ($5 extra monthly) you can use "TRUE Space, Inc." and the Smyrna Office address as your "Registered Agent" address for incorporation or LLC filings with the GA Secretary of State. A registered agent is your designated person within the state who is responsible to receive "service of process" and formal notifications from government, legal, or law enforcement agencies. It's a great way to keep your home address from being listed on your state filings.
Can I use one virtual office account to receive mail for multiple businesses?
No. we only allow one business name to be registered to each virtual account. You are permitted to list the TRUE Space address on your websites that clearly state the registered businesses name throughout the website. Websites operating under different names (aliases) and business DBA's must have their own virtual office account.
Can I easily upgrade to a cubicle or office within TRUE Space as needed?
Yes. TRUE Space offers cubicle and office rentals at some of our locations on a very affordable month-to-month basis. To learn more about office and cubicle rentals please visit www.office-space-atlanta.com.
Can I use the virtual office for personal mail or as my residence?
No. TRUE Space only provides mail service for businesses
Do you offer phone numbers or live phone receptionist services (call answering)?
We don't offer phone numbers of receptionist services in house since it is always cheaper and better for you to obtain these directly. For a phone number with a voice menu and forwarding to your phone we strongly recommend Grasshopper.com.
Payments are due on the 1st of each month and process automatically to your payment card on file. TRUE Space accepts payment by MASTERCARD, VISA, AMEX, DISCOVER. DEBIT cards are accepted as long as they have a VISA or MasterCard logo. If you start mid month, you pay a deposit, plus a prorated amount for the remainder of the current month, plus your first full month rent when signing up.
Simply notify TRUE Space in writing (email is acceptable) that you wish to give 30 day notice of cancellation for your virtual service. Cancellation can be submitted at any time and is always handled as an "end of calendar month" cancellation. To receive a refund of your deposit balance you must provide 30 days notice of cancellation and ensure the TRUE Space address is no longer in use for your business. Account will automatically reactivate if the TRUE Space address is still in use after your cancellation date.
A virtual office is an extension of your business. It provides a professional business mailing address that boosts your businesses image. When clients search for your business online they see a professional commercial business office building instead of a house, post office, or shopping center.
TRUE Space virtual office services provide month-to-month flexibility.
MAIL & PACKAGE HANDLING
Your TRUE Space virtual office business center accepts delivery of your business mail and small packages. We are your business mailbox. When mail arrives (excluding junk mail) we email you a "TRUE Space Mail Alert" that lets you know you received mail and who sent the mail. You have the option to pick up your mail or you can set up your account for forwarding on a "Weekly" or "Upon Request" basis. TRUE Space virtual office clients requesting mail or package forwarding provide a Mail Forwarding Deposit ($25 or $50) from which any postage/shipping costs plus a small forwarding service fee (see below) are deducted. The Mail Forwarding Deposit is replenished via your credit or debit card once it falls below $7.00. The mail forwarding service charge is per batch of mail forwarded, not per piece. Mail forwarding clients have the option to choose package pickup or automatic forwarding.
Box/Packages: TRUE Space is not equipped to handle large quantities, or large boxes/packages (max size: 18" x 14" x 14"). We can not accept deliveries requiring a signature. UPS and FedEx make regular deliveries to our office and don't require a signature unless specifically requested by the shipper. The U.S. Post Office typically requires a signature; and otherwise will place a "Pick up at Post Office" card in our mailbox which we pass on to you. We recommend using UPS or FedEx. The TRUE Space address is for business purposes only (no personal item shipments). We can not accept deliveries of heavy boxes containing multiple reams of paper. The TRUE Space address can not be used as the return address on retail product shipments or as the address for merchandise "Returns". Boxes / packages must be picked up within 3 business days of notification.
CONFERENCE / TRAINING ROOMS
The TRUE Space business centers each have a Conference/Training Room. You have access to
Conference Rooms at all locations. A marker board and flat panel TV Monitor (HDMI) are standard.
All virtual clients have access to reserve Conference Rooms. Conference Room time is billed in 15
minute increments (1 hour minimum). Check availability and make reservations online at any time
using our online scheduling tool. Reservations should be made 3 days in advance of requested date.
See the About Us page for Conference Room hours for each location.
Virtual Office ................................................................. $44.00 per month (No set up cost)
Virtual Office with Registered Agent Service (ADD $5.00) ... $49.00 per month (No set up cost)
Virtual Office Security Deposit .................................... $44.00 ($49.00 if you select Registered Agent Service)
A Deposit equal to one month virtual office rental. Deposit balance is refunded by check 30 days after your virtual office service ends in
accordance with our cancellation policy.
ADDITIONAL SERVICES (Optional or As Needed)
Mail Forwarding (weekly, or upon request) .......................................... Actual postage cost + $2.00 ($2.00 service fee per batch of mail)
Mail forwarding services requires a $25.00 Mail Forwarding Deposit. When the deposit balance falls below $7.00 an additional $25.00 is charged to the card
on file. Multiple pieces of mail will be combined into a single envelope (one $2.00 fee for all mail) and mailed to your forwarding address. Mail scanning
and emailing is also an option at $5.00 per piece of mail (up to 10 pages per envelope, additional pages are an additional $1.00 per page). For international
mail forwarding situations requiring a trip to the U.S. Post Office (typically not required), the Box/Package Forwarding rate applies.
Box / Package Forwarding ........................................UPS/FedEx Shipping Fee + $12.50
TRUE Space offices are not equipped to handle large packages (greater than 18" x 14" x 14"), or high volumes of packages. Please do not send
packages requiring a signature by recipient. Packages sent with signature required can not be received by TRUE Space.
Conference / Training Room...................................... $30.00/hr or $7.50/15 minutes (When reserved, a one (1) hour minimum charge
applies, then billed in 15 minute increments. Billed based on amount of time Conference Room is reserved or actual usage, whichever is greater).
Reservations must be made online at least three days in advance. This provides time to generate door access codes and coordinate with you for access
to the secure office space area.
Google or Bing Address Listings: Requires non-refundable payment of 6 months virtual office service before verification pin number(s) are released
to you. This does not impact initial sign up costs. Complete normal sign up process. You will receive notification once a verification pin is received in the
mail. At that time, you prepay for the next 6 months. Your account transitions back to standard month-to-month billing after the 6 month prepaid period. This
program ensures optimal "search" value for the TRUE Space addresses.